Email address. Provided by you when you submit the quiz on our Website to receive your results, or when you purchase a Product. We use this to deliver test results, product content, and related communications.

Quiz responses. When you take the quiz, we collect your answers in order to compute and display your results. The quiz is behavioral in nature (it asks about patterns such as procrastination, preparation, decision-making, and visibility). We do not request, collect, or process information about your mental or physical health, medical history, or any other special category of data under Article 9 GDPR.

Purchase information. When you buy a Product, our payment processor Lemon Squeezy collects payment details (name, email, billing address, payment method). We receive from Lemon Squeezy only the information necessary to fulfill the order — typically your email address and product purchased. We do not see or store your full payment card details.

Technical and usage data. When you visit the Website, we and our analytics providers may collect IP address, browser type, device type, pages visited, referring URL, and time spent on pages. This is collected through cookies and similar technologies — see our Cookie Policy.

Communications. If you contact us by email, we keep the contents of your message and our reply for the purposes of responding and record-keeping.

We use your data for the following purposes, on the following legal bases under GDPR Article 6:

We share data only with the following categories of third parties, all acting as data processors under contracts that include data protection obligations (Data Processing Agreements):

We do not sell your personal data. We do not share it with third parties for their independent marketing purposes.

Most of our service providers are based in the United States. When your personal data is transferred outside the EEA, the United Kingdom, or Serbia, the transfer is made under the European Commission's Standard Contractual Clauses (SCCs) and equivalent safeguards, ensuring an adequate level of protection.

We retain personal data only for as long as necessary for the purposes described above:

• Quiz responses and email (where no purchase made): up to 24 months, after which we delete or anonymize the data.
• Purchase records: for the duration of any applicable warranty or refund period, and for as long as required by Serbian tax law (currently 10 years for invoices and accounting records).
• Marketing subscriber lists: until you unsubscribe, after which we keep a minimal suppression record (email only) to ensure we do not contact you again.
• Contact emails: up to 3 years from last contact.

If you are located in the EEA, the United Kingdom, or Serbia, you have the following rights:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — ask us to delete your data, subject to legal retention requirements.
• Restriction — ask us to limit the processing of your data in certain circumstances.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interest, including direct marketing.
• Withdrawal of consent — withdraw any consent you have given, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, write to us at hello@claritydzen.com. We will respond within 30 days.

You also have the right to lodge a complaint with a supervisory authority. In Serbia, this is the Commissioner for Information of Public Importance and Personal Data Protection (poverenik.rs). EU residents may contact their national data protection authority.

We use cookies and similar technologies. Please see our Cookie Policy for details, including the categories of cookies, their purposes, and how to manage your preferences.

We take reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is fully secure, and we cannot guarantee absolute security.

The Website and Products are not directed at children under 18. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us at hello@claritydzen.com and we will delete it.

We may update this Privacy Policy from time to time. The current version is always available at this page, with the "Last updated" date at the top.

For any questions about this Privacy Policy or your personal data, please contact us at hello@claritydzen.com.